AI Tools For HR - The Definitive List
If AI is really revolutionising the world of work, how can it help you with your HR strategy?
While AI tools are simply that, tools, used strategically they CAN be effective in helping you to streamline your HR processes and give you more time to take care of your people, and deliver your people strategy, and bringing some depth and attention to detail that the human eye might miss.
We’ll be cutting through the chatter and the articles that give could and would and bringing you tangible uses of the top AI HR solutions, and what it can do it for you, RIGHT NOW.
Let’s get into it.
ChatGPT
Starting out simple, ChatGPT and other LLM software can be used for support in writing job descriptions and internal communications in a less time-consuming way.
Certainly for job descriptions, LLM software can be useful in ensuring that you write a JD which captures all elements of the job, without missing anything.
The tool can also be used to give detailed and precise answers to any queries, and provide starting points for ideas around strategy and finding resources.
Using AI tools like ChatGPT can be a great way to kickstart any writing task you need to do, leaving you with more time to devote to strategic HR, and less time struggling with writers block.
However, it is important to note that ChatGPT , is a limited tool, whether the free or paid version, in terms of the information it has access too and the inherent bias which has been reported in AI models. Used with caution, it is a great tool, but we must be aware of its limitations.
Microsoft Azure Chatbots
The great thing about the Microsoft Azure Chatbots, in comparison to other chatbot services, is that you control exactly what goes into them, and ultimately what comes out of them.
Chatbot technology works by training the chatbot on information provided by you. Once programmed, the Chatbot will respond to questions from employees with the answers provided.
Once your bot is trained to answer the basics, HR staff will be freed up for more complex enquiries, and deeper strategic work. Chatbots can therefore give employees the access to 24/7 support which is tailored to your organization and your staff – giving them a personalized and fast-paced service.
They can also be used during recruitment. A chatbot integrated into your recruitment website will encourage potential candidates to reach out with any questions they may have, keeping them warm and bringing them one step closer to a job application.
To take it one step further, Chatbots can also be trained on more complex subjects, such as career progression. Clarity on career progression has been proven to have a positive effect on employee engagement and retention, and having a clear, simple and instant response to queries on career progression will allow employees to envisage their future and make more informed career decisions within the organization.
Textio
Textio is an AI-powered software which aims to remove bias and maladapted language in your HR written work – such as job descriptions, emails, internal communications – in order to ensure that your workplace fosters inclusion and diversity, and to help you appeal to the best talent out there, while making your internal talent feel safe and valued.
It can help make your recruiting is inclusive, by checking for language which may alienate diverse talent in your job descriptions and external facing content. Using Textio for manager feedback can also ensure that language is honed to give fair and actionable feedback to team members, empowering managers to know they can get it right.
An example of this is an appraisal in which the tool has flagged the word “attitude”, noting “this phrase is about personality, not work” and suggesting the word “approach” be used in its place. In addition, words which encourage gender bias can be picked out and replaced with more neutral words.
This kind of software can be used alongside LLM tools such as ChatGPT, as internal biases in AI models have been widely reported.
A free version of this kind of software, Gender Decoder, which focuses on gendered language, is also available for companies with a tighter budget.
HUMU
HUMU is an employee engagement platform which uses behavioural science insights along with machine learning algorithms to identify patterns in your people, and provide personalised feedback to drive change and improvement.
The platform uses employee feedback and behavioural data to provide recommendations to employees and managers on how to improve communication, teamwork, and productivity - think of it like giving a built-in coach to all your employees.
The platform can be especially helpful in mentoring managers by giving them personalised tips on how to manage each person who reports to them, and allowing them to see their development as a manager through feedback-powered improvement reports.
Users of the platform have raved about their science-based approach, and while a 32% increase in retention rate isn’t exactly through the roof, 96% of users have reported that it has driven lasting change in their workplace.
While it isn’t a replacement for deeper training, it can certainly make it easier to drive and monitor daily behavioural change and improvement – and show you how your HR strategy is working in real time.
Loxo
Loxo describes itself as a “talent intelligence” programme – promising to improve accuracy and efficiency in your recruitment processes using artificial intelligence.
Their AI can help you find the right talent for your company that may have slipped through the cracks otherwise, as they use a combination of data and algorithms to uncover patterns and connections across 1.2 billion people in seconds. Even with all the resources in the world, it would be impossible for your recruitment team to do as much, as fast.
Their product is an advanced CRM, that provides the data needed, updates automatically and integrates AI to make the links that you aren’t making.
This not only allows you to be more proactive in your recruitment, but takes away a lot of the manual work needed to build up and effectively use a CRM tool.
Their AI capabilities also save you work further down the line, by learning from past searches to improve your next ones, and by ranking active and passive candidates – so you can focus on building relationships with the right people once Loxo has found them.
Our Overall Verdict
While AI can’t run your companies HR for you, what these tools can do is to allow you to change your approach and bring more power to your strategy.
By allowing your team to move their focus away from administrative practices to strategic HR, and giving them the capability to prioritise teamwork and performance management by bringing automation to the day-to-day HR tasks that are incredibly necessary, but incredibly time-consuming.
The more exciting side of AI HR tools is the extra depth they can bring to your work by catching things that a human eye would miss, for example picking up on gendered and unsuitable language in your job descriptions and feedback, finding talent by making the links we can’t, and using behavioural science findings to give prompts on management and behaviour.
If you want to step up your game and not get left behind by the change, the best thing to do is embrace it with both hands, and get looking at some of these AI solutions – before your competitors do.
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